FREQUENT QUESTIONS

What is Made in Azores?

Made in Azores is a site that sells  Azorean products online, allowing the customer an independent and customized transaction.


Where are you located?

We are located in the city of Angra do Heroísmo, Terceira island, Azores. More Information ABOUT US

How do you send your products?

We send our products through the CTT - Correios de Portugal, via air mail. In some cases, upon customer request and under the number of products, we send them by boat through a maritime carrier. For more information, please email us at: madeinazores.eu@gmail.com

Where do you send your products to?

We ship to all countries of the world, naturally excluding North Korea because it seems that they do not allow strong cheeses in their gastronomy.

How do I place an order?

Just register on our website under the menu item CREATE AN ACCOUNT and follow the steps. Then just "Add to Cart" the products you desire and proceed to "Checkout", following the instructions. 

You can also add your products to a non registered "Shopping Cart" and create your account after you proceed to "Checkout". 

Do you accept personalized orders/messages?

Yes, please describe your personalization it in the "Purchase Orders" when making a purchase on our website or send us an email to madeinazores.eu@gmail.com or through messages on Facebook (http://www.facebook.com/madeinazores) and tell us what message you want to be accompanied by the order or other personalization you desire.

Do you do resale orders?

Yes. We are available and we have experience with resale outside the Azores.

How do you process payments?

We accept payments in PAYPAL, VISA/MASTERCARD or via Bank Transfer. All data is available in SECURE PAYMENT.

How can I order tobacco?

Tobacco, due to its specificities, can not be sold to the Portuguese mainland nor to the Madeira Islands (check descriptive note in our tobacco products). Furthermore, PAYPAL does not accept financial transactions related to tobacco or tobacco derivatives. Therefore, all tobacco orders will have to be paid by bank transfer. For more information contact us at madeinazores.eu@gmail.com

Where do you ship tobacco to?

We ship tobacco to all countries of the world except North Korea. It seems that it forbidden to smoke Azorean cigars there.

What are you shipping times?


The shipment time of our products depends of the place we are shipping to. Between 3 to 5 days to the Portuguese mainland and to Spain; 9 to 14 days to the United Kingdom and everywhere else in Europe; between three to eight weeks in the United States; and a little less to Canada - they are more expedite than their US neighbors.