TERMS OF SALE

FOREWORD

These conditions are agreed between the company Atlantiklicious - Ltd., based in Canada de São Vicente, nr.30 - 9700-588 Angra do Heroismo, and anyone, individual or company name, wishing to make a purchase through the website http:// www.madeinazores.eu, hereinafter referred to as "User". The shipment of the orders will be carried out in Portuguese territory, as well as for the rest of the world . The parties agree that their relations will be exclusively governed by the general conditions described herein .

 

ARTICLE 1

Subject

- These conditions are intended to define the general conditions of sale established between Atlantiklicious - Lda and the User, from the time of order to the various services provided by Atlantiklicious - Lda, such as payment methods and delivery conditions.

- These terms and conditions regulate all steps necessary to accomplish the order and ensure the tracking of the transaction between the parties .

 

 ARTICLE 2

Sale of Tobacco Products

- According to paragraph 4 of Article 111 of the CIEC, introduced by Article 124 of the Law on the State Budget for 2012, it is prohibited the selling of tobacco items from mainland Portugal to the autonomous regions (Azores and Madeira) and vice versa.

- It is forbidden to sell tobacco products to minors under the age of 18 (Article 15, paragraph 1, subparagraph d.) of the Tobacco Act, to demonstrate, where appropriate, by any photo identification or online personal data verification.

 

ARTICLE 3

Sale of Alcoholic Beverages

- It is prohibited the sale of alcohol to persons under 16 years (Article 2 of Legislative Decree 9/2002, 24 of January) to demonstrate, when necessary, by either photo identification or online personal data verification.

 

ARTICLE 4

Orders

- The User may only process orders online, through the site www.madeinazores.eu, following the purchase instructions available on the site;

- To carry out the order, the user must provide personal information such as name, address and email address. For this, the User must complete all required fields of the registration fields.

- When placing the order, the User expresses its acceptance, full and complete, of the general terms of sale, price and description of the products included in this transaction. These general terms of sale will be the only applicable between the two parties .

- Any dispute about this point shall be settled by an exchange of information and with the guarantees mentioned below.

- Orders will only be shipped after confirmation of payment by the User .

- In the absence of product availability, the Atlantiklicious - Ltd undertakes to inform the User and reimburse him/her of any amounts paid within thirty (30 ) days counting from the date of knowledge of such unavailability.

 

ARTICLE 5

Payment Options

- The user may choose one of the following payment methods: Paypal, Credit Card (Visa/Mastercard), Bank Transfer (Domestic and International). By choosing one of the methods of payment, the User will pay the total cost of the shopping cart upon check-out (which include products and shipping costs).

 

ARTICLE 6 

Shipping

- Orders placed through the website www.madeinazores.eu will be handled by the Portuguese Post (CTT) or by the carrier DHL.

 

ARTICLE 7

Shipping Fees

- Shipping costs are calculated based on the weight of items. The User must check the cost of shipping after the completion of the order and before making the payment.

 

ARTICLE 8

Delivery

- Orders will be delivered to the address supplied by the User during checkout.

- The Atlantiklicous Ltd is not responsible for any delays beyond the estimated dates displayed during the checkout. 

- The user has a period of fifteen (15) days from the date of receiving the order to return the ordered items if they do not fully correspond to the User's expectations. If there is non-compliance, the User can return items may opt for the replacement of the items or the total refund, according to applicable law .

 

ARTICLE 9

Returns and Exchanges

- Users can return items in case of manufacturing defect and be refunded for the total amount paid (including shipping charges). Only returns of items that are in their original packaging and in perfect condition will be accepted .

- To proceed with the return of one or more articles, the User should contact Atlantiklicous - Lda through the existing contact form on the site www.madeinazores.eu, within 25 working days after receiving the order .

 

ARTICLE 10

Prices

- All items available on the site www.madeinazores.eu have sale prices for single clients (include VAT at the applicable rate) and excluding shipping costs;

- Users residing outside the European Union should take into account the possibility of additional customs fees from the country of the order. These charges are not the responsibility of Atlantiklicious, Ltd. and vary between countries. If the User resides outside the EU, he/she is advised to check Customs fees before placing an order.

- In case of retail customers, prices are shown excluding VAT, being the total value displayed when completing the order.

- Prices and specifications are subject to change without notice.

 

ARTICLE 11

Unavailability

- Users will be refunded in full the cost of items that can not be sent due to unavailability.

 

ARTICLE 12

Processing of Personal Data

- In compliance with Law 67/98 of 26 October on the Protection of Personal Data, we inform you that the processing of personal data collected on the site is the responsibility of www.madeinazores.eu (Atlantiklicious, Ltd). Personal data is processed by computer and is intended to fulfill the Users orders, the administrative procedures and for statistic purposes only.

- You can access and modify your data anytime from " My account / customer."

 

ARTICLE 13

Total Agreement

- These general conditions of sale constitute the entire agreement between the parties in question.